Cabarrus County

County Program and Service Modifications

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How to Contact Social Services

Accessing human services during COVID-19 shutdown

Contact Information

704-920-1400

704-920-1401

Main Office Hours

Medicaid open enrollment deadline coming May 14, 2021

Starting this year, North Carolinians will receive Medicaid services in a new way -- through health plans. An enrollment process is currently underway that allows recipients to choose the plan that best suits them. In this video, Michelle Kremer with Cabarrus County Human Services discusses items that Cabarrus residents should be aware of during the process. Visit ncmedicaidplans.gov to learn more, find providers and enroll.

COVID-19 Schedule Modifications

Human Services provides access to the public through our lobby vestibule that's open to pick up applications and seek information from our virtual greeter. Services continue to be provided online, by phone, outside drop box and scheduled appointment. For more information, call 704-920-1400 between 8:00 am and 5:00 pm, Monday through Friday.

For assistance:

If you live in NC, are currently receiving SNAP and have been impacted by COVID-19 you are eligible for a produce prescription program. This program provides $40 per month for fruits and vegetables at all NC Food Lion stores and can be used to buy fresh, frozen and canned fruits and vegetables without added sugar, salt or fat. Espanol

The revised 2020 LIHEAP Block Grant Plan is available. This year's revisions include:

Updated Federal Poverty Guidelines which are effective October 1, 2020
Removing the requirement for Crisis Intervention Program (CIP) applicants to have a disconnect notice
Explanation of how the CARES Act funding will be spent
Adding online CIP and LIEAP applications to ePASS effective date January 1, 2021
Adding the acceptance of Telephonic Signatures for CIP and LIEAP applications

The public is invited to view the revised 2020 LIHEAP Block Grant Plan and submit comments. All comments should be submitted to Jasmyne Simmons at jasmyne.simmons@dhhs.nc.gov.

Human Services

The Cabarrus County Department of Human Services strives to improve the quality of life in the community for all our citizens. The staff is committed to managing the resources entrusted to them with responsible stewardship and to provide the highest quality professional services possible.

In accordance with Federal civil rights law and US Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.