Curbside Pick Up

Library Curbside Service

Curbside service allows contact-free delivery of materials. You will receive a notification when your holds are ready for pick up. When you arrive at your branch, call the phone number listed on signage. A staff member will place your materials directly to the trunk of your vehicle. Remain in your vehicle the entire time. Staff members will not accept any returns.

All materials must be returned via book drop. We will follow American Library Association and Centers for Disease Control and Prevention guidelines before returning items into circulation. Due to these additional measures, items will be listed on your account for several days after they have been returned. This delay will not result in additional fines.

Curbside Pick Up Hours and Phone Numbers

  • Concord:  704-920-2053
  • Harrisburg:  704-920-2316
  • Kannapolis:  704-920-2308

Monday - Thursday, 9 am - 7:30 pm
Friday - Saturday, 10 am - 5:30 pm

  • Midland:  704-920-2041

Tuesday/Thursday/Saturday, 9 am - 5:30 pm

  • Mt. Pleasant:  704-920-2311

Monday - Thursday, 9 am - 6:30 pm
Friday - Saturday, 10 am - 4:30 pm

How to Place a Hold

Fines and Late Fees

All items that were checked out before June 1, 2020 are due on July 1, 2020 (unless renewed). All new checkouts will have a four-week use period, regardless of material type. Wait times for holds and services may be longer than usual as we transition to new procedures.

Updating Cardholder Information

If you registered for a temporary digital card, email a picture of your government-issued photo ID with your home address to Indicate your preferred branch location.

You will need to update your account information on any digital eResource platforms (like Hoopla or OverDrive) with your new library card number in order to retain current digital holds and checked out items.

Library Take Out

Running out of things to read by your favorite authors? Fill out the library take out form to receive a personalized list of 3-5 titles recommended by our staff. Once you receive your list, if you like what we pick, you can place those titles on hold and we will prepare a takeout bag for you to pick up from your preferred branch.

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