Citizen Access Online Help

Accela Citizen Access Help

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You can now manage your applications, permits and inspections on any device from any location you have internet access. Accela Citizen Access has a new look with easier navigation. The new version of Citizen Access is easily used on all your devices; desktops, laptops, tablets and phones.

Just go to https://citizenaccess.cabarruscounty.us from your device browser or do an internet search for Cabarrus Citizen Access to find the link.

• Register for an ACA User Account
• Authorize your ACA User Account to Create Building and Trade Permits and Schedule Inspections
• View Electronic Document Review Training PowerPoint
• Navigate the New Citizen Access
• Learn how to View and Schedule Inspections in Citizen Access